NETS SoftPOS

Seamlessly accept contactless payments on your smart device

Accept contactless cards and QR payments right on your smart device, with no extra terminal or hardware needed. Now, that’s the easier way to do business!

Transforming your Android device into a secure payment terminal is now fast and easy! All you need is NETS SoftPOS, a mobile application that allows most NFC-enabled Android devices to accept contactless payments. Easy to use, you can now do business whenever and wherever.

Benefits

Why NETS SoftPOS?

No terminal required

Save space and costs by using your own smart device to accept payments.

Compatible with multiple devices

Option to set up on your compatible mobile, tablet or existing POS device for enhanced efficiency.

Easy set-up

Easily set up your virtual POS terminal by simply downloading an app onto your smart device.

Multiple payment options

Accept a variety of contactless cards and mobile app payments from customers in Singapore, China, Malaysia and Thailand.

Issue e-receipts

Go digital and issue e-receipts easily via email.

No additional hardware

Save space and costs by using your own smart device to accept payments.

Compatible with multiple devices

Option to set up on your compatible mobile, tablet or existing POS device for enhanced efficiency.

Easy set-up

Easily set up your virtual POS terminal by simply downloading an app onto your smart device.

Multiple payment options

Accept a variety of cards and mobile app payments from customers in Singapore, China, India, Malaysia and Thailand.

Issue e-receipts

Go digital and issue e-receipts easily via email.

Payment Modes

What are the payments accepted under
NETS SoftPOS?

NETS

NETS Bank Card
NETS Prepaid Card

International Card Schemes

VISA
MasterCard
American Express
JCB

Mobile Contactless
& QR Code Payments

DBS PayLah!
OCBC Digital
UOB TMRW

Frequently Asked Questions

Non-jail broken Android device with Operating System (OS) 10 and above that support Near Field Communication (NFC) is required.

NETS SoftPOS only accepts contactless payments performed via contactless cards. Cards without contactless payment function are not supported.

Sales amount exceeding S$100 will prompt customer to enter their PIN number on the NETS SoftPOS application to verify the transaction.

All Questions

The card is most likely a non-contactless card. To verify if the card is contactless, please look for the contactless symbol on the card.

NETS SoftPOS only accepts contactless payments performed via contactless cards. Cards without contactless payment function are not supported.

Should the customer use a Singapore-issued card and the sales amount is SGD100.00 and below, customer can swiftly pay by tapping their contactless card on the back of the Android smart device.

Whereas, sales amount exceeding SGD100.00 will prompt customer to enter their PIN number on NETS SoftPOS to verify the transaction.

Should the customer use a foreign-issued card and sales amount is SGD100.00 and below, customer can swiftly pay by tapping their contactless card on the back of the Android smartphone.

Whereas, sales amount exceeding SGD100.00 will prompt user to sign their signature on NETS SoftPOS to verify the transaction.

The Merchant Agreement has a set of guidelines to identify the legitimacy of NETS, Visa, Mastercard, AMEX, and JCB.

Since daily credit settlements are automatically performed every day, merchants will have to refund the customer through NETS SoftPOS.

Before performing another transaction, navigate to “Sales History” to search for the transaction.

All transactions displayed in “Sales History” are approved and successful transactions. Voided transactions will be displayed as well.

All transactions displayed in “Sales History” are approved transactions (not settled) and voided transactions. If the transaction is not displayed, this means the transaction has not gone through.

Transactions made up to 3 months ago can be traced back from the System Admin Portal.

Did not find what you were looking for? You can still reach us at the following:

Reception

(65) 6272 0533
(65) 6229 7201

8:30am to 5:30pm (Mondays -Fridays)
We are closed on Saturdays, Sundays and Public Holidays

NETS Customer Service Hotlines

(65) 6274 1212
(65) 6229 7200

9am to 9pm (Daily)

NETS Terminal Technical Support

Submit Request >

9pm to 9am (Daily)

NETS Main Office

351 Braddell Road #01-03
Singapore 579713

8:30am to 5:30pm (Mondays – Fridays)
We are closed on Saturdays, Sundays and Public Holidays.